💸 Refund & Cancellation Policy

Last updated: 14 October 2026 · GenMasterAI (genmasterai.co.in)

1. Free tools

PPT, notes, quiz, resume, study-hub jaise saare tools free quota ke saath milte hain — inke liye koi payment nahi, isliye refund ka sawaal nahi. Quota khatam hone par aap Pro le sakte hain ya agle din ka intezaar kar sakte hain.

2. ₹1 Kundali Report

Kundali report ek digital product hai jo payment ke turant baad generate hoti hai (aur 6 ghante tak download link chalta hai).

• Report generate na ho / download link kaam na kare: paisa 100% wapas — WhatsApp par order detail bhejein, 48 ghante me refund.
• Report mil gayi: digital file deliver ho chuki hoti hai, isliye uske baad refund nahi milta (Consumer Protection e-commerce rules ke andar digital goods par yhi standard hai).
• Galti se double payment: extra amount turant wapas (2-5 working days).

3. Pro Plan (₹30 / 30 din)

• Auto-renewal nahi hai — ek baar ka payment, 30 din ka access. Choose nahi karna ki dobara kate.
• 7 din ke andar: agar Pro ka koi feature use nahi kiya hai, to poora ₹30 refund (WhatsApp: +91 96513 55212).
• 7 din ke baad / feature use karne ke baad: remaining period ka refund nahi (instant digital access ki wajah se).
• Pro khatam hone se pehle aapko koi charge nahi hoga — dobara lena aapki marzi.

4. Refund kaise milega

Refund usi raste se aata hai jisse payment hua tha (UPI / card / netbanking via Razorpay). Approve hone ke baad 2–5 working days lagte hain. UPI par aksar 24 ghante me aa jaata hai.

5. Kaise request karein

WhatsApp: +91 96513 55212 पर bhejein — likhein: payment date, amount aur order/receipt. Ya Contact page se. Har request 48 ghante me review hoti hai.

6. Cancel kaise karein

Kuch cancel karne ki zaroorat nahi — koi subscription/recurring charge nahi hai. Pro apne aap 30 din baad khatam ho jaata hai. Aap kabhi bhi tools use karna band kar sakte hain, koi cancellation fee nahi.

7. Contact

Refund se juda koi bhi sawaal: WhatsApp +91 96513 55212 ya support@genmasterai.co.in. Reply time: usually 12 ghante ke andar.